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Your 24/7 Customer Service Representative — Jenny

Trained on your business docs & website, ready to support customers 24/7

Meet Jenny — your tireless AI customer service employee. She absorbs your menus, pricing sheets, and policies in minutes. She answers customer questions instantly on your website, WhatsApp, and Instagram — resolving inquiries, qualifying leads, and checking, booking, rescheduling or cancelling real appointments wherever your customers reach out. Every conversation lands in one shared inbox, with a full CRM — contacts, deal pipeline, and automations — built in.

24/7Instant Response RateZero customer wait times
95%Inquiry ResolutionTrained on your business knowledge
< 1sAverage LatencyPowered by fast real-time LLMs
50+Languages SupportedAuto-translates customer queries
Core Capabilities

Engineered for high performance

Everything you need to automate, scale, and convert customers effortlessly.

Train Once

Knowledge Base Training

Train Jenny on your custom PDFs, price lists, service policies, and FAQs in seconds. She references your real business facts before every answer.

Live Now

One Inbox for Every Channel

Website chat, WhatsApp, and Instagram DMs all land in the same shared inbox — same contact, same conversation history, same knowledge base, no matter where the message came from.

New

Live Human Takeover

Jump into any conversation — even a live website chat — and reply yourself in real time. Jenny goes quiet the moment you step in, and picks back up the moment you hand it back.

Track Every Lead

Contacts & Deal Pipeline

Every captured lead becomes a contact with its own deal, moving through pipeline stages you define — New, Contacted, Won, or whatever your process actually looks like.

Set & Forget

Automations & Flows

Tag a contact, send a template, or trigger a multi-step flow automatically on a keyword match, a new contact, or a tag change — no code required.

24/7 Bookings

Real Appointment Booking

Customers check real-time calendar availability and book, reschedule or cancel a real appointment directly in chat — not a draft waiting on your approval, a real booking with an instant confirmation.

You Control

Smart Lead Capture

Jenny asks for contact info naturally in conversation, or a visitor can add their own details directly — either way it becomes a real contact in your CRM instantly, with an alert to your team.

50+ Languages

Multi-Language Fluency

Jenny automatically detects and responds in over 50 languages based on customer input, allowing you to serve international customers effortlessly.

Jenny - Darvix AI Customer Support Agent
Meet Jenny

The customer support employee that never sleeps.

Jenny is trained on your exact business knowledge — your pricing, return policies, menus, and service offerings. She gives warm, natural answers to every visitor, captures qualified leads, and handles routine questions so your team can focus on growing the business.

  • Learns your business policies, pricing & FAQs in under 5 minutes
  • Handles customer inquiries 24/7 with zero wait time
  • Hands off high-priority leads with full conversation history
Multi-channel support deployment workspace
Channels & Integrations

Live on your website, WhatsApp, and Instagram — one Jenny.

Jenny deploys effortlessly on your website via a sleek, customizable chat widget, and connects to your WhatsApp Business number and Instagram account straight from your dashboard. Every conversation — no matter the channel — lands in the same inbox, with the same contact record, the same deal pipeline, and the same knowledge base behind it.

  • Website Chat Widget — live now & ready to embed
  • WhatsApp Business API — connect your number from Settings
  • Instagram Direct Messages — connect your account from Settings
  • Take over any conversation live, on any channel, whenever you want
Comparison

An AI employee, not a rigid script chatbot

Legacy chatbots annoy customers with button trees. Jenny understands natural language and your real business data.

What you needTraditional ChatbotDarvix Customer Support (Jenny)
Understanding complex questionsFails if phrasing doesn't match exact keyword rulesUnderstands context, typos & natural questions
Business knowledgeRequires weeks of manual intent flowchartingUpload your PDF or paste your URL in 2 minutes
Tone & brand voiceStiff, robotic automated promptsMatches your brand tone — friendly, professional, or warm
Lead capture & bookingRedirects to an external form linkBooks, reschedules or cancels a real appointment directly in the conversation
Channels & deploymentSingle website iframeWebsite, WhatsApp & Instagram — one Jenny, one knowledge base
Handing off to a humanConversation gets lost the moment it escalatesTake over the exact same conversation live, in one click
Managing leads afterwardNo CRM — leads sit in an inbox or spreadsheetEvery lead becomes a contact with its own deal in your pipeline
Questions & Answers

Frequently Asked Questions

Everything you need to know about the platform and setup process.

How quickly can Jenny learn my business?

In less than 5 minutes. Simply upload your service documents, pricing PDF, or enter your website URL. Jenny parses and indexes your knowledge base automatically.

Where can I deploy Jenny right now?

Jenny is available immediately as a sleek, customizable chat widget for your website — embed our 1-line script into WordPress, Shopify, Webflow, custom HTML, or your Darvix site. She also runs on WhatsApp and Instagram once you connect your Business account from the dashboard.

Is Jenny available on WhatsApp and Instagram?

Yes. Connect your WhatsApp Business number or Instagram account from your dashboard and Jenny starts answering there using the exact same knowledge base as your website — no separate setup or retraining.

Does Jenny actually book the appointment, or just suggest one?

She books it for real, in chat. Creating, rescheduling and cancelling a booking all happen immediately — a confirmation email goes out and the calendar updates right away, not as a draft waiting on your approval.

How is this different from Nova's calendar features?

Jenny handles appointments with your customers: they pick a service and a time, and she books it against your booking hours. Nova, the Personal Assistant, manages your own calendar: your meetings, follow-ups and reminders. Customer bookings always go through Jenny.

Can Jenny hand over difficult conversations to a human?

Yes — and it's a real handoff, not just an alert. If a customer requests a human, or you'd simply rather take over, you can jump into that exact conversation from your dashboard and reply live, on any channel, including a website chat the visitor still has open. Jenny goes quiet the moment you step in.

Does Jenny come with a CRM, or just a chatbot?

A full CRM is built in. Every conversation is tied to a contact, every contact can have a deal moving through a pipeline you define, and you can set up automations and multi-step flows that fire on triggers like a keyword, a new contact, or a tag change — no separate CRM subscription needed.

What languages does Jenny support?

Jenny natively understands and replies in over 50 languages, detecting the visitor's language automatically.

Give your business 24/7 customer support with Jenny

Start free today. Deploy Jenny on your website in under 5 minutes.